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Information about Modular Sofa Stools: Versatile & Stylish Seating Solutions
For any clarification or information about this product please feel free to message us via Whatsapp or email or live chat for an instant response.
The Modular Couch Sofa Stools have a simple modern style and are customizable according to individual preferences. They can also function as a sofa bed. The filler used is sponge for added comfort. The sofa does not have storage space.
The specific use of the sofa is for the living room, and it has an L-shaped design with a minimalist modern style. The sofa combination form is described as "abnormity," indicating a unique and non-standard configuration. The sofa width is less than 2000mm, and it is available in multiple sizes.
Some of the selling points of this product include offering drop shipping and free shipping options, having a Nordic style couch design, being a 3-seater sofa, and being an XXL living room sofa. The mentioned product properties include being suitable for home use, being a lazy sofa, being modern sofas for the living room, and being canapes for salons. The place of origin is mentioned as China. The pattern of the sofa is described as a pure color.
The material used for the sofa is fabric, specifically cloth art. The filler is sponge for added comfort. The fabric used is mentioned as "other." The sofa is customizable, and its combination form is described as "abnormity." The sofa does not require assembly and is suitable for the reception room. The appearance of the sofa is modern in style, and it is mentioned to have additional features of portability.
At MinimalisticDecor, we are dedicated to providing not only premium home décor but also a smooth and reliable shopping journey. Your satisfaction is our top priority, and our support team is always ready to assist with any questions about your order, returns, or exchanges.
What Happens After You Place an Order?
- Once your payment is confirmed, your order moves into processing, which usually takes 1–2 business days.
- After processing, we carefully hand your items to our trusted delivery partners — UPS, FedEx, and DHL. We’ve worked with these carriers since 2017 to ensure secure, timely, and professional delivery.
- Orders are typically delivered to your doorstep within 5–7 business days, no matter where you are in the world. Yes, we proudly ship worldwide.
Tracking Your Order
- As soon as your parcel is dispatched, a tracking number is generated and your order is updated.
- You will receive an instant email notification with your tracking details to the email address provided at checkout.
- For a smoother delivery experience, we recommend providing your phone number at checkout so the courier can send SMS updates or contact you if needed.
Proof of Delivery
- Once your order is delivered, the courier’s tracking page will automatically update with the delivery status.
- Within 1 business day, a proof of delivery document is uploaded to the courier’s system, confirming that your parcel has been successfully received.
If Your Parcel Arrives Damaged
While rare, if your parcel arrives damaged, we are here to make it right.
- Please contact us via live chat on our website or through the Contact Us form. Our team typically responds instantly and always within one working hour.
- To help us process your claim quickly, we kindly ask you to share photos of the damaged items.
- Once the return is arranged, you can choose between a full refund or a replacement item.
At MinimalisticDecor, your satisfaction is our priority. We want every shopping experience to be seamless and enjoyable. If something isn’t quite right with your order, our team will work with you to resolve it quickly and fairly. For any questions regarding returns or exchanges, please contact us at help@minimalisticdecor.com— our support team is always ready to help.
Hassle-Free Returns
- You may return eligible items within 30 days of delivery if you are not completely satisfied.
- Returned items must be unused, in original condition, with all tags intact and in the original packaging.
- The return address will be provided by our support team depending on your location.
- Customers are responsible for the return shipping cost and must use a trackable courier service.
- A 3% restocking fee applies to all returns.
- Cancellations are not accepted, but if you encounter any issue with your order, please reach out and we’ll do our best to assist.
- Refunds are processed within 2 working days of receiving and inspecting the returned item.
Damaged, Defective, or Incorrect Items
- If your order arrives damaged, defective, or incorrect, please contact us immediately.
- Our team will review your case and arrange a replacement or refund as quickly as possible.
- For incorrect items (e.g., wrong size or color), you must notify us within 3–5 days of delivery. In such cases, we will cover the return shipping cost.
Exchanges
- Exchanges are accepted within 30 days of delivery, under the same conditions as returns (unused, original packaging, trackable shipping).
- Return shipping for exchanges is at the customer’s expense unless the error is on our side.
Items Not Eligible for Return or Exchange
Please note that we cannot accept returns or exchanges on the following:
- Custom or personalised products (including play mats, wallpapers, posters, and any made-to-order items).
- Sale or clearance items marked as final sale.
- Wallpaper samples (sample-only products).
- Digital downloads or electronic files.
- Perishable items such as flowers or food.
- Intimate or hygienic items (e.g., personal care products, undergarments).
- Any product not in its original condition, damaged, or missing parts not due to our error.
Made-to-Order Items
Many of our products, including certain furniture, wall art, and customised designs, are crafted specifically for you. Please note that these made-to-order items are non-returnable and non-exchangeable.
With MinimalisticDecor, you can shop with confidence knowing your purchase is protected by a clear, transparent, and fair returns policy. Our dedicated team is always here to support you with any concerns and ensure your shopping experience remains exceptional.